Operations Manager - UK

London, England, United Kingdom · Supply Operations


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About Urban Massage

We’re on a mission to democratise access to wellness on a global level. With an on-demand app using cutting edge technology platforms to connect thousands of passionate, high quality therapists with people in need of a massage.

In the three years since our launch we’ve grown to sixty plus people, can be found in five cities across Europe, and have matched thousands of people with hundreds of expert massage therapists. It’s a fast paced but nurturing atmosphere that manages to balance the fire and excitement of a start-up with the care and mindfulness expected from the wellness industry.

Our three offices – currently in London, Paris and Vienna – have a relaxed, friendly atmosphere, thriving on cross-team collaboration and after work drinks (and work outs). We have everything from a zen room to the required ping-pong table, providing space for the occasional digital detox as well as a kitchen full of cold-pressed juices. Yoga and fitness classes are held once a week and we have a yearly full-company retreat. With plenty more ideas in the pipeline for our teams!

The Role

The UK is our largest market and Supply Operations are at the core of our business, assuring excellent quality and availability for users, while at the same time creating a top-of-class experience for therapist partners.

That is why we are looking for an outstanding candidate to head up our UK Supply Operations. In your role, you will be responsible for UK Supply Operations from start to end: acquisition, on-boarding and community management of a pool of thousands of therapist partners. To succeed, you will need a balanced mix of excellent people, technical and analytical skills. You should want to be part of a strong growth journey, and have what it takes to scale operations fast and efficiently.




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