Operations Manager - Los Angeles

Los Angeles, California, United States


About Urban Massage

We’re on a mission to democratise access to wellness on a global level. With an on-demand app using cutting edge technology platforms to connect thousands of passionate, high quality therapists with people in need of a massage.

In the three years since our launch we’ve grown to sixty plus people, can be found in five cities across Europe, and have matched thousands of people with hundreds of expert massage therapists. It’s a fast paced but nurturing atmosphere that manages to balance the fire and excitement of a start-up with the care and mindfulness expected from the wellness industry.

We will be launching in the US very soon and are looking for someone fantastic to join our local team in LA.

The Role

Therapist Operations are at the core of our business, assuring excellent quality and availability for users, while at the same time creating a top-of-class experience for therapist partners.

That is why we are looking for an outstanding candidate to run Therapist Operations for LA. This is an exciting opportunity to join our rapidly-growing company, and contribute hands-on to the growth of the business. The Operations Manager is in charge of building Urban Massage’s therapist partner community. As our main brand ambassador in LA, you will represent our brand and attract great therapists to Urban Massage, assessing their skills, assuring that they have a clear understanding of our platform and are satisfied with our service, as well as making them feel part of a strong community of qualified peers.




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